Challenge at hand

The university did not have a standardized, effective process for submissions of manuscripts. The author, editors, and reviewers had to go through a lengthy review process, and there was little clarity regarding publication in specific editions of journals. Given the manual nature of the process, it lacked efficiency and transparency.

Proposed Solution

TechVariable developed an automated Journal Management system that resulted in improved efficiency and transparency. The authors now can view all feedback and revise their manuscripts through the portal, making the process efficient.

It also allows for a closed-loop feedback system between authors, editors, and reviewers. Author information is hidden from editors, and reviewers and their feedback are also anonymous. Authors can use the portal as evidence that their manuscript has been accepted, even if it is not published in a particular journal edition. These features helped the university bring in transparency in the process.