Challenges at hand
The client wanted a capable platform that could transparently handle employee performance management. They wanted a better, company-wide strategic alignment between organizational objectives, employee performance, and resultant rewards.
TechVariable delivered an application that allowed the client to adopt a holistic, objective approach towards employee performance. There are two primary components; Performance Programs that deal with individual employee performances and Competency Programs that align the individual performance with organizational strategy.
a) Performance Program: The performance program component allowed leaders to set Key Result Areas (KRAs) and Key Performance Indicators (KPIs) for each employee. The KPIs are developed for specific performance evaluation periods. As the employees make progress towards their targets, the system adjusted their scores.
The platform cumulatively tracks the performance across periods. Such cumulative tracking allows the leaders to avoid biases in evaluation, including recency bias and affinity bias. The scaled-rating system allowed the employees to transparently see their progress against the set goals and adjust their performance accordingly. Such transparency allows for continuous improvement across the board.
b) Competency Program: The competency program establishes the correlation between an employee and all other parts and initiatives of the organization. It facilitates 360-degree evaluations, where every employee is reviewed by their managers, peers, subordinates, and even external organizational partners. The calibration component can also provide a balanced outlook of employee performance across multiple corporate initiatives.
The strategy module allowed the clients to map the KRAs of individual employees against various levels from highly strategic to operational. Individual employee performance is then measured and calibrated across these initiatives.
The calibration module allowed the clients to ensure that a uniform, objective scale was used to judge employee performance and decide on rewards. This module also allowed for weighted measurements across different initiatives and organizational areas according to their importance.
Need a custom software application for your business?
We at TechVarible do acknowledge that one size will not fit all. Hence, we work in collaboration with you to identidy, analyze & then develop a solution that fulfils your needs.
Either we will define the functional scope of your project to estimate the timeline and budget or you can create your own agile team from among our recources.
High level design architecture
1. The client now has a robust Employee Performance Management System (EPMS) that brings objectivity and transparency in performance evaluations.
2. The system also allows for the evaluations to be highly aligned to the organizational strategies.
3. The platform established the foundation for unbiased and effective performance management processes.
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